Editing or removing a stop

Plans change. A location backs out, a stop runs long, the rain blows you home. This article covers editing and removing schedule entries on both web and iOS, plus what customers see when changes go live.

What you'll need

• Your truck connected to your account.
• The stop you want to edit already in your schedule.

On the web

1. Go to truckedup.food/owner/schedule.

2. Find the stop in your list and click Edit on the row.

3. Change whatever you need to (location, date, time, notes, recurring days). The form is exactly the same as when you created the stop.

4. Click Save. The change is live immediately.

Removing a stop on web

1. On the row, click Delete.

2. The button changes to a Confirm / Cancel pair. Click Confirm to delete, or Cancel to back out.

3. The stop disappears from your list right away.

On iOS

1. Open the app → My Truck → Schedule.

2. Edit: tap the stop row. The same form opens as a sheet, pre-filled with the current values. Change what you need and tap Save.

3. Delete: swipe left on the row, then tap Delete. iOS will ask "Delete this stop?" — tap Delete again to confirm.

What customers see when you make a change

• Edits land atomically — customers never see a half-saved state. They see the old version until your save completes, then they see the new version on their next page load.
• There's no live push to customers when you change a stop. They'll see the update the next time they:
  • Refresh your truck page
  • Reopen the map
  • Open the iOS app
• This usually means within seconds for active users, and on next visit for everyone else.
• Deleted stops simply disappear — customers don't get a notification.

If a customer is currently on your way to a stop and you've just cancelled it, the most reliable way to reach them is a broadcast push (covered in the Notifications section). Schedule changes are passive; broadcasts are active.

Editing a recurring stop

If you edit a stop that repeats weekly, your changes apply to every future occurrence of that recurring stop. There's no per-occurrence override — the recurring entry is one record, not a series.

If you need to make a change to just this Tuesday (for example) without affecting the weekly cadence:

1. Edit the recurring stop to remove this week's day from the day-of-week picker (e.g., turn off "Tue" on a stop that recurs Tue/Thu).
2. Add a one-off stop with the new info just for this Tuesday.
3. After this week, edit the recurring stop again to turn Tue back on.

It's a workaround. Per-occurrence overrides are on the roadmap.

Common questions

I deleted a stop by accident. Can I undo? No undo button right now — once confirmed, it's gone. You can recreate it manually. (The day-to-day flow rarely needs undo; if this becomes painful for you, let us know.)

Will customers be charged for an order I cancel because of a schedule change? Schedule changes don't affect orders. If you need to cancel an actual order, see Orders → "Cancelling or refunding a pickup order" (coming soon).

A customer is asking why my truck's location moved by 50 feet on the map. That usually means the original location was free-typed (not picked from autocomplete) and the new edit was picked from autocomplete (or vice versa). See Using location autocomplete — using the autocomplete consistently keeps the pin in the same exact spot every time.

I edited a stop and customers are still seeing the old version. Customers see updates on their next page load. If a specific customer is stuck on an old version, they likely have your page open in a tab — refreshing fixes it. There's no admin "force refresh" on our side.

Still stuck?

Email info@truckedup.food.