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What customers see on your truck page ​

Once your truck is set up, your public page lives at:

https://truckedup.food/trucks/<your-truck-slug>

This article walks through what a customer sees when they land there, in the order they see it. Use it as a checklist when you're filling out your profile — every section reflects something you control.

How to preview your own page ​

There's no separate "preview as customer" mode. Just visit your truck's public URL while signed in:

  • From the Owner Dashboard: click your truck name at the top, or go to truckedup.food/trucks/<your-slug> directly.
  • From the iOS app: tap the Map tab, find your pin, and tap it to open the truck page.

You'll see exactly what a logged-out customer sees — with two small additions:

  • An Edit shortcut on review cards so you can respond.
  • (No banner, no "this is the owner view" indicator — your page is your page.)

To see the truly-public view, open an incognito/private browser window and visit the URL directly.

What's on the page, in order ​

1. Header ​

  • Logo (small icon, top left).
  • Truck name in big type.
  • Cuisine tags (up to 3) under the name.
  • Star rating + review count, e.g. ★ 4.7 (23 reviews).
  • Share button so customers can text or post your link.

This is the first thing a customer sees. A clean logo and a solid star rating do most of the work here.

2. Photo & video gallery ​

  • The full set of media you uploaded, in the order you set.
  • Customers can swipe/scroll horizontally, tap to expand, and play any videos inline.
  • The first item is your hero shot — make it count. A great food shot of your signature item beats a logo-on-truck photo every time.

If your gallery is missing or short, this is where customers bounce.

3. Description ​

  • Your bilingual description, shown in the customer's preferred language (English or Spanish — see Editing your truck profile).
  • Keep it short, real, and useful. Skip the marketing voice.

4. Contact buttons ​

  • Book — opens the booking request form (catering, events).
  • Phone — taps to call (only if you've set a phone number).
  • Website — opens your external site (only if set).

If a customer wants to reach you off-platform, this is where they'll do it.

5. Schedule (where you'll be) ​

  • Your upcoming stops, ordered by date.
  • Each stop shows the location name, address, start and end times, and a map pin.
  • Past stops drop off automatically.

This is the section locals check most often: "Are they near me today?" Keep this current and you'll see traffic.

6. Menu ​

  • Items, prices, photos.
  • Used directly by the Order flow — customers tap an item to add it to their cart.
  • (Editing the menu has its own article — coming soon under the Orders section.)

7. Reviews ​

  • Star aggregate at the top (same as the header), then individual review cards.

  • Each card shows: author, stars, review text, date, and any photos the reviewer attached.

  • Owner reply appears under any review you've responded to.

If you're the owner viewing your own page, you'll see a Reply button on each card. Customer replies are public — keep it kind, even when responding to a tough review. Future article: "Responding to a review" (coming soon under Notifications or Reviews).

What's NOT shown to customers ​

A few things are deliberately hidden from the public page:

  • Your sign-in email and account details.
  • Internal order/booking volumes.
  • Reviews you haven't yet replied to vs. ones you have — both are visible publicly; only the Reply button is owner-only.
  • Your schedule history (only future stops are public).

On iOS ​

The iOS app shows the same sections in the same order. A few small differences:

  • The Share button uses iOS's native share sheet (Messages, Mail, AirDrop, etc.).
  • The Phone button taps directly into the Phone app.
  • Maps in the Schedule section use Apple Maps under the hood (with directions in one tap).

Common questions ​

My truck shows up but my logo is missing. You haven't uploaded one yet. See Uploading your logo, photos, and videos.

Can I see what my page looked like before today? Not yet. Public-page version history isn't a feature today — your live page is always the current version.

A review on my page is wrong/abusive — can I take it down? Reviews can't be deleted by owners (it would defeat the purpose). For abusive content, email us — we'll review and take action against our content guidelines (see Policies, coming soon).

My address shows up but I want to hide it (e.g., I don't have a fixed location). Your profile address is meant to be your "home base" or kitchen. Customers actually look at your schedule for where to find you on a given day. If you genuinely have no fixed address, leave it blank and use Schedule for everything.

Why is my schedule empty even though I'm working today? You haven't added any stops to your schedule. See Schedule (coming soon) for how.

Still stuck? ​

Email info@truckedup.food.